You may phone us directly
at 6728-3140 or send your order through our website's 'ORDER
NOW' email link. A confirmation by phone or email
will be given within 24 hours of receiving your order.
Q:
Do I need to order in advance?
A:
Yes, kindly submit all
orders at least 7 working days before your expected delivery
date. If you're late, just give us a call and we'll see
what we can do for you. We'll always try to fulfill our
customers' orders whenever we can!
Q:
Is there a minimum order quantity &
what if I don't meet it?
A:
Yes, a minimum total amount
of S$150 applies to every order. Should your order be less
than this amount, a small order fee of $25 will be applicable.
Q:
Do you provide free delivery services?
A:
Yes, free delivery within
Singapore (excluding Sentosa, Tuas and Jurong Island) is
provided for orders above S$250. Otherwise, a delivery charge
of $12 applies, for each order at one location.
Q:
What are your delivery times?
A:
Deliveries are made between
10am-1pm and 2-6pm, from Mondays to Saturdays. We do not
deliver on Sundays and Public Holidays.
Q:
When will I receive my order?
A:
You specify your date of
delivery and we will schedule a timing for you upon your
order confirmation.
Q:
What are your business hours for placing
an order & contacting you?
A:
We are an online store
open from 10am to 8pm on Mondays to Saturdays, and closed
on Sundays and Public Holidays. You may call or email us
anytime to place an order or inquire about our products
and services. We will attend to your emails as soon as we
can.
Q:
What forms of payment do you accept
and when should I pay you?
A:
You can pay
for your orders using Cash, Cheque, Internet Banking or
Credit Cards.
1.
Cash or Cheque
-
Payment will
be collected upon delivery.
2.
Internet Banking
-
Transfers to be made to
our POSB Savings Account #030-57435-4. Your order will be
processed upon successful payment.
3.
Credit Cards
-
Paypal e-bill will be
sent to your email address. Your order will be processed
upon successful payment.
Q:
Can I self-collect my order?
A:
Partridge Pear is an online
gift business and thus we do not offer a collection point
for orders. All orders will be delivered.
Q:
What are your requirements for personalising
my baby's package?
A:
We will need you to email
us your baby's digital photograph or scanned photograph
in JPEG format (resolution 300dpi). Be flexible and creative!
You can use family photos or your child's outdoor pictures
rather than traditional passport photos... We'll do the
necessary cropping and touching up. Your end product will
not be disappointing!
Q:
How long can I keep your gourmet products
for?
A:
An expiry date is imprinted
on each individual item. All products are professionally
sealed for freshness. For fresh products such as Red Eggs
and Ang Ku Kueh, they are best consumed within the day of
delivery. Otherwise, please keep them refrigerated for maximum
of 2 days.
Q:
Are you able to cater for other events
like Weddings, Dinner and Dance events, etc?
A:
Sure, let us know your
requirements and we can work something out for you. Give
us a call or email us!
Partridge Pear provides
our customers with FREE e-Invites placed on our websites.
If you're holding a party for your new baby and have a list
of guests, all you need to do is forward this e-invite email
to your guests and they will be able to see all the party
details on our e-Card webpage..
Q:
How are you able to sell your packages
at such low prices and still upkeep the quality?
A:
Partridge Pear is a full-fledged
online store that cuts down on operating retail costs to
benefit our customers without compromising on the quality
and standards of our products and services. We keep the
costs low, and pass these savings on to you. You pay for
what you should, and not our shop rental expenses!
Partridge Pear
is the first in Singapore to design and introduce the most outstanding
personalised gifts and favours that are fun, stylish and original.
Our gifts and favours are suited for many occasions - Birth Announcements,
Baby Full Month Parties, Birthdays Parties and many more eventful
celebrations. We have wonderfully unique gift ideas such as Event
Invitation Coffee and Tea Bottles, Thank You Jelly Bean Jars, Birth
Announcement Gourmet Chocolates and Cookies, Birthday Party Food Invitations
& Gifts, Wedding Favour Packages, Party Door Gifts and lots more!
We have so many different products waiting to be picked up by you
today, all starting from as low as S$2.90 per package! Our customised
gifts and favours are hand-made to create that special touch. Packed
in our very own designer gable box, with a classic ribbon or bow attached
beneath the handle, you are sure going to love your personalised gifts
and favours created by Partridge Pear. Intricate gifts such as birth
announcement story booklets, miniature chocolate bars and gourmet
glass bottles are our favourites! What's more, if you're planning
to invite guests to your party or event, you'll be having a FREE e-invite
linked to our website, specially designed by Partridge Pear Fine Favours
and Gifts. To top it up, you have the option of having a baby photography
session right at your home at an extremely reasonable price. Why not
choose us for your Baby's Birth Announcement, Full Month Package or
your Child's Birthday Party Invitation and Thank you Gifts? We assure
you that our quality is the finest on the market!
